Privacy Policy
Your privacy is important to us.
FM Consult processes all personal data with the utmost care,
fully in accordance with European GDPR legislation.
In this privacy policy, you can read which information we collect, why we do so,
and how we protect it.
Transparency and trust are central to everything we do.
Terms and Conditions
Contact details
Address: Lieveberm 11 - 8340 Damme
Telephone: +32 496 12 27 77
E-mail: info@fmconsult.eu
Company number: BE 0559.873.706
By accessing and using this website, you expressly agree to the terms and conditions set out
below.
Intellectual property rights
- The entire content of this website (including trademarks, logos, drawings, data,
product or company names, texts, images) is protected by intellectual property rights.
- All rights belong to FM Consult or to entitled third parties.
- It is not permitted to copy, distribute, reuse or publicly disclose any material
without prior written permission.
Limitation of liability
- The information on this website is of a general nature and is not adapted to
personal or specific circumstances; it does not constitute personal,
professional or legal advice.
- FM Consult strives to keep the information complete,
accurate and up to date, but inaccuracies or unavailability may occur.
- We are not liable for any direct or indirect damage resulting from the use
of the information or from temporary interruptions or malfunctioning of the website.
- The website may contain links to third-party websites. We have no control
over the content or features of these sites and are not liable for any damage
resulting from their use.
Applicable law and competent courts
- Belgian law applies to this website.
- In the event of a dispute, subject to mandatory legal provisions,
the courts of the judicial district of Ghent shall have jurisdiction.
Privacy Policy
FM Consult attaches great importance to your privacy and
processes personal data in accordance with the General Data Protection Regulation
(GDPR) and Belgian legislation.
Who is responsible for the processing?
Which personal data do we process?
- Identification and contact details (e.g. name, address, e-mail, telephone).
- Contract and invoicing data (e.g. orders, deliveries, payments, VAT data).
- Communication data (e.g. messages via forms or e-mail).
- Web and cookie data (e.g. IP address, device/browser data, preferences),
in accordance with our cookie policy.
For which purposes and on what legal basis?
- Customer and order management (including customer administration,
orders/deliveries, invoicing, solvency follow-up):
performance of a contract (Art. 6.1 b GDPR) and
legal obligation (Art. 6.1 c).
- Security, maintenance and improvement of the website:
legitimate interest (Art. 6.1 f).
- Direct marketing/newsletters:
consent (Art. 6.1 a) or legitimate interest (Art. 6.1 f, where permitted).
You can unsubscribe at any time.
- Statistical analysis (anonymised where possible):
legitimate interest (Art. 6.1 f).
With whom do we share your data?
- Internal staff who require access based on their role (confidentiality).
- Processors/service providers within the EEA (e.g. IT, hosting,
accounting, payments) with whom we conclude a data processing agreement
and who take appropriate technical and organisational measures.
- External partners (e.g. postal services, couriers) when necessary
for the performance of the contract.
- Public authorities when legally required.
International transfers outside the EEA
- If data is transferred outside the EEA (e.g. through the use of cloud or analytics
services),
we ensure appropriate safeguards, such as
EU Standard Contractual Clauses (SCCs), additional security measures
and a transfer impact assessment, in accordance with the GDPR.
Retention periods
- We do not retain personal data longer than necessary for the purposes
for which it was collected.
- Legally required retention periods (e.g. accounting) are respected.
- Data for direct marketing purposes is retained until you withdraw your consent
or object to the processing.
Cookies
- We use cookies to ensure the proper functioning and improvement of the website.
Non-essential cookies are only placed with your consent.
- More information, including retention periods per cookie and your consent settings.
Your rights (GDPR Arts. 15–22)
- Right of access to your data.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) in cases provided for by the
GDPR.
- Right to restriction of processing in cases provided for by the GDPR.
- Right to object to processing based on legitimate interest,
including objection to direct marketing.
- Right to data portability for data you have provided yourself
based on consent or contract.
You may exercise these rights by:
- adjusting your account settings yourself (where applicable), and/or
- sending an e-mail to info@fmconsult.eu.
We will respond to your request within the statutory time limits.
Security
- We take appropriate technical and organisational measures to protect your
personal data (including access control, encryption where appropriate,
backups and internal procedures).
Complaints and supervision
- Do you have a complaint? Please contact us via
info@fmconsult.eu.
We will be happy to assist you.
- You also have the right to lodge a complaint with the
Data Protection Authority (DPA):
Changes
We may update this privacy policy when legislation, technology or our services change.
Please consult it regularly.
Last updated: January 2026